Company
Dropbox
Canada
Location
Remote Position
(From Everywhere/No Office Location)
Job type
Full-Time
Python Job Details
Company Description
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 700 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.
Team Description
Our mission is to engage and hire the emerging talent that will shape the future of Dropbox. Learn about our internships here!
Role Description
As a Technical Business System Analyst Intern, you support strategic platforms (Atlassian(Jira/Confluence Stack and Servicenow) related tools across Dropbox. Jira and Servicenow are strategic platform and applications used by most teams across Dropbox and you will talk to different stake holders how the platform is used across the organization and capture the use cases. You will be responsible for capturing the use cases, understanding the requirements and creating the technical requirements, integrations, configurations, reporting evaluating, You will be a key partner working with internal PMOs and Servicenow/Jira SME’s across the organization to align to our SDLC and best practices. You are naturally curious and like to solve problems. You are customer-centric and willing to learn.
Responsibilities
Gather requirements for business processes, and determine ways to optimize/improve workflows, as well as identify where functionality can/cannot meet user requests.
Develop metrics dashboards and advanced filters in Jira/Servicenow to provide end-users and business leadership with meaningful operational/performance metrics and status reports
Create training material and standard operating procedure documentation.
Co-ordinate with SME’s, stakeholders, PM’s to plan and communicate the platform changes/configurations
Coordinate and participate in testing, as well as go-live support
willing to do project management activities
Requirements
Currently pursuing an undergraduate or graduate degree (graduating in/after Dec 2023) in Business, Information Systems, Business Analytics (or similar)
Experience gathering requirements and technical troubleshooting
Solid understanding of Agile principles and project management methodologies
Ability to understand and write SQL (Structured Query Language)
Exposure to programming/scripting languages like Python/Javascript
Good communication skills
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 700 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.
Team Description
Our mission is to engage and hire the emerging talent that will shape the future of Dropbox. Learn about our internships here!
Role Description
As a Technical Business System Analyst Intern, you support strategic platforms (Atlassian(Jira/Confluence Stack and Servicenow) related tools across Dropbox. Jira and Servicenow are strategic platform and applications used by most teams across Dropbox and you will talk to different stake holders how the platform is used across the organization and capture the use cases. You will be responsible for capturing the use cases, understanding the requirements and creating the technical requirements, integrations, configurations, reporting evaluating, You will be a key partner working with internal PMOs and Servicenow/Jira SME’s across the organization to align to our SDLC and best practices. You are naturally curious and like to solve problems. You are customer-centric and willing to learn.
Responsibilities
Gather requirements for business processes, and determine ways to optimize/improve workflows, as well as identify where functionality can/cannot meet user requests.
Develop metrics dashboards and advanced filters in Jira/Servicenow to provide end-users and business leadership with meaningful operational/performance metrics and status reports
Create training material and standard operating procedure documentation.
Co-ordinate with SME’s, stakeholders, PM’s to plan and communicate the platform changes/configurations
Coordinate and participate in testing, as well as go-live support
willing to do project management activities
Requirements
Currently pursuing an undergraduate or graduate degree (graduating in/after Dec 2023) in Business, Information Systems, Business Analytics (or similar)
Experience gathering requirements and technical troubleshooting
Solid understanding of Agile principles and project management methodologies
Ability to understand and write SQL (Structured Query Language)
Exposure to programming/scripting languages like Python/Javascript
Good communication skills
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
More Developer Job Boards
Fullstack Developer Jobs Golang Jobs JavaScript Jobs Python Jobs React Jobs Rust Jobs Java Jobs